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St. Mary's County, Maryland Department of Emergency Services Hiring Dispatchers
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By Past Chief Charles Miedzinski (CP)
January 22, 2020

HELP WANTED - DISPATCHER POSITIONS! NOW POSTED WITH INCREASED STARTING SALARY EFFECTIVE JANUARY 2020.

JANUARY 22, 2020
POSITION:
Public Safety Dispatcher I, COS, $37,606 + FRINGE BENEFITS
Emergency Services

CLOSING DATE: Open Until Filled

MINIMUM QUALIFICATIONS:
Education: High school diploma or G.E.D. Experience: Three years or more of related experience. Other: Must be eighteen (18) years of age.
Note: Any equivalent combination of acceptable education and experience which has provided the knowledge, skills and abilities cited below may be considered.
ADDITIONAL REQUIREMENTS:
◆ Must be able to work 12 hour rotating shift schedule including weekends and holidays. May be subject to recall to duty in case of emergency;
◆ Must successfully pass Public Safety Dispatcher pre-employment examinations with a passing score validated through Criticall;
◆ Negative drug test result from pre-em ploymen t drug screen;
◆ Successfully pass an extensive background investigation with favorable results;
◆ Successfully pass a Psychological Fitness Examination;
◆ Successfully pass a hearing and vision examination;
◆ Successful candidate must provide proof of eligibility to work in the United States prior to employment.

JOB SUMMARY: Entry level position. Receives emergency 911 calls and dispatches appropriate agencies; receives and dispatches emergency and routine calls for the St. Mary's County Sheriff's Office; answers administrative phone lines and dispatches the appropriate agencies; logs all calls in a Computer Aided Dispatch computer system; interacts on a daily basis with several allied agencies; performs other duties as assigned.

DUTIES:
◆ Answers 911 emergency phone calls utilizing in-depth questioning and call taking procedures;
◆ Answers administrative phone lines and dispatches appropriate agencies;
◆ Receives and dispatches calls for the St. Mary's County Sheriff's Office;
◆ Evaluates requests and sends appropriate response by dispatching fire and emergency medical services/EMS or law enforcement in accordance with established protocols;
◆ Knowledge of local geographic area, with the ability to communicate direction through mapping and mapping programs;
◆ Records and logs all information pertaining to all calls (emergency and routine) into the Computer Aided Dispatch (CAD) System;
◆ Provides information about calls to various responding agencies;

◆ Utilizes METERS/NCIC law enforcement network;
◆ Obtains and maintains certifications in Emergency Telecommunicator Course (ETC), Emergency Police Dispatch (EPD), Emergency Fire Dispatch (EFD), Emergency Medical Dispatch (EMD), National Crime Information Center (NCIC), FEMA ICS 100, 200, 700, 800, and Cardio-Pulmonary Resuscitation (CPR)
◆ Performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
◆ Ability to gain thorough knowledge of St. Mary's County Government policies and procedures;
◆ Ability to answer phones in a calm manner, distinguish between telephone lines, and evaluate and prioritize emergency calls;
◆ Ability to effectively represent St. Mary's County Government to the public;
◆ Knowledge of the appropriate agencies to forward emergency or routine information;
◆ Ability to multi-task and work effectively under stressful conditions;
◆ Ability to keep accurate and thorough records;
◆ Ability to dispatch emergency agencies as appropriate;
◆ Ability to operate relevant computer and radio systems;
◆ Ability to maintain a high degree of attentiveness, alertness, and responsiveness to duty;
◆ Ability to maintain self-control in tense situations and work effectively under stress;
◆ Ability to take direction from the Public Safety Dispatch Supervisor, Chief of Communications, Training Coordinator and the Director of Emergency Services and respond accordingly.

PHYSICAL AND ENVIRONMENTAL CONDITIONS:
Work requires no unusual demand for physical effort. Must be able to work 12 hour rotating shift schedule including weekends and holidays. May be subject to recall to duty as needed or in case of an emergency.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices or meeting rooms, e.g., use of safe work place
practices with office equipment, and/ or avoidance of trips and falls.

COMPENSATION/BENEFITS:
Hiring Salary: $37,606 Annually FLSA: Non-Exempt

St. Mary's County Government offers a complete benefits package including medical, dental, vision, life insurance and long-term disability. We offer a 457 deferred compensation plan, employee assistance program, and education reimbursement. All employees are required to participate in the Maryland State Retirement and Pension System (SRPS).

Click Here for Information: Employee Benefits Summary - September 2019

SELECTION PROCEDURE: Applications will be screened for those who meet job requirements and have related experience. Selected applicants will be invited to participate in job-related testing. All candidates will be notified of their selection or non-selection. Candidates not selected for this position are eligible to reapply during the next vacancy announcement.

NOTE: Please be advised from the time of posting this process has multiple phases which can take up to a year to be offered a position .

TO APPLY: A 2008 ST. MARY'S COUNTY GOVERNMENT APPLICATION IS REQUIRED. ALL PRIOR VERSIONS OF THE APPLICATION ARE OBSOLETE.
Applications are available at: Governmental Center, Potomac Building
Department of Human Resources, 3rd Floor
23115 Leonard Hall Drive, Leonardtown, MD 20650 Phone: 301-475-4200 Extension: 71100 Fax: 301-475-4082
Jobs Line: 301-475-4200 Extension: 71109
Email: smchr@stmarysmd.com Website: www.stmarysmd.com

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please contact Jennifer Martinez: jennifer.martinez@stmarysmd.com or (301) 475-4200, Extension: 71110

APPLY NOW - https://www.stmarysmd.com/hro/application/apply/

Applications must be received in the Human Resources Department on or before the closing date regardless of the postmark date.

Hyperlinks: https://www.stmarysmd.com/hro/application/apply/
 

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2020 Incidents
Jan. 63
Feb. 46
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.
Total 109

Past Incidents
2019 857
2018 897
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2016 774
2015 825
2014 780
2013 698
2012 689
2011 837
2010 809
2009 738
2008 773
2007 803
2006 719
Total 11038

Hollywood Volunteer Fire Department
 
24801 Three Notch Rd
P.O. Box 7
Hollywood, MD 20636
 
Station 7
301-373-2900

Station Fax
301-373-8772

Hall Rental
301-373-3910

Kitchen/Carnival
301-373-3368
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Hollywood Volunteer Fire Department
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Hollywood, MD 20636

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